Nov 03, 2024  
2024-2025 Catalog 
    
2024-2025 Catalog

AGRB 130 - Customer Service Excellence (3)


Customer service excellence is the cornerstone of successful businesses in today’s competitive landscape. This comprehensive course is designed to equip students with the skills, knowledge, and strategies necessary to provide exceptional customer care and elevate the customer experience to new heights. Students will look into the customer service strategies of the nation’s most successful businesses to see how these techniques are used within a business.