IT 181 - A+ Software Essentials (3)

This course provides installation, configuration, support and troubleshooting of PC desktop, laptop and mobile device operating systems. Students also prepare for CompTIA’s A+ certification exams. Topics include hardware requirements for installation, upgrades, customizing the user environment and memory, installing software, troubleshooting the boot process, recovery from OS crashes, preparing mobile devices for end-users. The fundamentals of introductory networking topics include OSI model, connecting through wireless/wired networks, and TCP/IP protocols, addressing and troubleshooting tools. The CompTIA software certification exam will be taken as the final in this course.

Prerequisite(s): IT 180 - A+ Hardware Essentials (3)