IT 181 - A+ Core 2 (3)

This course, along with IT 180 - A+ Core 1 (3), prepares students with skills needed to be a computer support technician and also prepares students for CompTIA’s A+ certification exams. In this course, domains covered include operating systems, security, software troubleshooting and operational procedures. Students will compare and contrast common operating system types, features, tools, and their purposes, security protocols and authentication methods, social engineering, threats and vulnerabilities, and best practices with change management and documentation. Topics covered include physical security measures, logical security concepts, data destruction, and disposal methods, malware removal and disaster recovery planning.

Corerequisite(s): CAS 111 - Information Literacy (3)