MTEC 104 - Just-in-Time/Total Quality Management (2)

This course defines the concept of JIT including implementation and principles and discusses the concept of TQM. Topics covered include continuous improvement methodologies and techniques; root cause analysis; the importance of using statistical methods for control processes (SPC); how to perform a process capability analysis; layout and workplace organization; and the importance of involvement and empowerment of employees for JIT and TQM to be successful.