Mar 28, 2024  
2018-2019 Catalog 
    
2018-2019 Catalog [ARCHIVED CATALOG]

IT 181 - A+ Software Essentials (3)


This course provides installation, configuration, support and troubleshooting of PC desktop, laptop and mobile device operating systems.  Students also prepare for CompTIA’s A+ certification exams. Topics include hardware requirements for installation, upgrades, customizing the user environment and memory, installing software, troubleshooting the boot process, recovery from OS crashes, and preparing mobile devices for end-users. The fundamentals of introductory networking topics include OSI model, connecting through wireless/wired networks, and TCP/IP protocols, and addressing and troubleshooting tools.  The CompTIA software certification exam will be taken as the final in this course.

Prerequisite(s): IT 180 - A+ Hardware Essentials (3)